FAQ

Why Direct Pediatric Care?

Dr. Vainder wants to provide her patients with the personalized care that they deserve. Your time is valuable and now more than ever with the technology that is available, there is no reason for you to be waiting hours on the phone or in a germ-filled waiting room. 

Your children deserve pediatric care that is personal, accessible, reliable, and with a doctor that knows your child and your concerns without ever feeling rushed. 

She can also help answer quick questions with a simple text or phone call. Dr. Vainder can give you the time that your child needs for each appointment. 

Can I use my insurance?

You will be able to use your insurance for any imaging, labs, prescriptions or visits with specialists. DRVCARES Pediatrics will not bill your insurance for any of our services. You will not pay a co-pay for any of your visits. If you have a PPO or your insurance covers the partial cost of out-of-network providers, you may receive partial reimbursement for our services. Check with your insurance company prior to signing up.

Why does DRVCARES Pediatrics not bill my insurance for the services they provide?

Dr. Vainder is able to focus more on patient care and less on the restrictions put in place by insurance companies. If you have ever wondered why it takes so long to see a doctor, and why your doctor is overbooked and has 5 minutes to see your child, it is because insurance companies require more and more documentation and are reimbursing less and less for services despite increasing your monthly premiums. As a result, corporations increase the volume of patients seen to compensate for the low reimbursement. 

Also, billing insurance is time-consuming and expensive for you and for us. Most families have high deductibles that are much higher than the cost of our membership. By not accepting insurance we can spend as much time as you need for your visits, keep our overhead low, and pass the savings on to you.You will never pay a co-pay when you visit us at DrVCares Pediatrics. 

Why do I need a membership service if my child/children are healthy? 

We are so happy to hear that your child/children are healthy! Unfortunately, we have been conditioned to see the pediatrician only when our children are sick and for well visits. Pediatrics is about taking care of so much more. Questions regarding behavior, school performance, social and mental health will arise and we want you to have someone that knows your child/children available to discuss any of your concerns. Also, illness, new diagnosis and concerns can arise when we least expect it. We want to help advocate for your child and guide you when you need it the most. We will be a partner in your child’s health care needs. 

Do I have to sign up for membership to be a patient?

Yes, in order to be a patient at DrVCares Pediatrics you need to be a member. In order to provide personalized pediatric care, Dr. Vainder will only have a small panel of patients. She will take a detailed history at the start of membership in order to get to know your child and your family. Dr. Vainder believes in continuity of care so membership is required for service. 

What is included in the membership?

Membership Includes: 

  • Direct communication with Dr. Vainder via text, email, and telehealth visits as needed
  • Unlimited Virtual Visits All sick visits will initiate via telemedicine. You will have unlimited access to virtual visits with Dr. Vainder with your membership. Prescriptions can be sent to the pharmacy when needed.
  • Well Visits in the comfort of your home Following the schedule of the American Academy of Pediatrics well visits are included with membership [3-5 days after birth, 1 week, 1 month, 2 months, 4 months, 6 months, 9 months, 12 months, 15 months, 18 months, 24 months, 30 months, 3 years and yearly after the 3rd birthday]. All well visits will be up to 1 hour to give adequate time for you to have all of your questions and concerns addressed. 

Sick Visits in the comfort of your home In the event that after your virtual visit Dr. Vainder feels that your child needs to be seen in person, you have the option to have an in person visit with Dr. Vainder in the comfort of your home. In person sick visits are additional ($250/visit within office hours)

**In home visits are ONLY available for members

Monthly Membership Costs: 

The cost of membership varies with age starting at $150/month. 

Registration Fee: A one time non-refundable registration fee of $100 per child. If 2 or more children are registered at the same time, the total registration fee will be $200 per family. Registration costs plus one month of membership is due at signing. You may cancel your membership at any time. 

*If a patient cancels their membership and would like to return, they will need to pay a $350 re-enrollment fee per child. Re-enrollment is not guaranteed and is dependent on space availability. 

Labs, imaging, referrals to specialists, hospital and urgent care visits are NOT included and payment for these services can be with your insurance or with cash.

Discounts: 

Families that sign up for an annual plan will receive a 10% off discount.

Can Dr. Vainder see my child in person ?

Yes, Dr. Vainder will be doing Home Visits when your child needs to be seen in person.  All well visits are included in the monthly membership according to the recommended schedule of the American Academy of Pediatrics  [3-5 days after birth, 1 week, 1 month, 2 months, 4 months, 6 months, 9 months, 12 months, 15 months, 18 months, 24 months, 30 months, 3 years and yearly after the 3rd birthday], and there is an option for at home sick visits for an additional cost. Only members will have access to in-home visits. At the present time, Dr. Vainder does not have a physical office space to see patients. This may change in the future. 

What if my child needs to be seen in person or at the hospital?

Dr. Vainder will initiate your child’s sick visit with a phone or video call. She will help you determine if your child needs to be seen in person.

If Dr. Vainder feels that your child needs to be seen in person, you can opt to have Dr. Vainder do a house call for an additional fee or you can take your child to urgent care or the nearest emergency room. *House calls are only available to members.

In all events, Dr. Vainder will be actively involved in your child’s care. If you have an emergency, always call 911 and let our office know that your child is on their way to the hospital. Do not send emergency texts since these can be missed.

If Dr. Vainder feels that your child needs emergency care, she will call the hospital to coordinate care. In all events, Dr. Vainder will be actively involved in your child’s care.

You will use your insurance to pay for hospital expenses. Your membership does not cover the costs of urgent care or hospital visits/stays. 

Who is this practice model good for? 

Patients who value continuity of care with their child’s pediatrician. Those who are tired of seeing “whoever is available”. 

Patients who would appreciate having the option of a home visit for their child’s health care needs by a board certified pediatrician that knows your child and your family. 

Patients who appreciate the value of speaking to a pediatrician that knows their children well. 

Patients with insurance that pay a significant amount of money out of pocket to be seen at the doctor’s office with high co-pays and/or high deductibles. 

Parents who are tired of waiting hours on the phone or in a germ filled waiting room for their child to be seen. 

Parents who value the care of a board certified pediatrician with over 20 years of experience.

Families who do not have insurance or are not happy with the insurance plan they are receiving through employment.

Families who would like a board certified pediatrician to help guide the health of their children from the comfort of their home, through the use of texting, telehealth and personalized appointments.

Patients who want to be able to text their pediatrician directly without having to make an appointment for their child when questions come up. 

Parents who are busy and do not want to wait days or weeks for an appointment with their child’s doctor, especially when their child is not feeling well. 

Working parents who have limited time to see their pediatrician when their child is sick. Being able to speak directly to your pediatrician can save you time and allow you to have less missed work days.

Patients who value quick visits they’re in a rush and longer visits when they are concerned.

Patients with chronic health conditions that require frequent visits to the doctor such as Asthma, ADHD, etc. 

What is your policy on vaccination? 

I’m interested! What do I do now?

We are so happy that you are considering DrVCares Pediatrics! Please schedule a Complimentary Virtual Meet & Greet with Dr. Vainder to see if we are a good fit for your family. You will have the opportunity to meet directly with Dr. Vainder and have any questions answered. We look forward to meeting you and your children and becoming a partner in your child’s journey! 

**All prospective patients must first have a Meet and Greet with Dr. Vainder. Please keep in mind that in order to provide the personalized pediatric care your child deserves, spaces will be limited. 

Schedule Here: Complimentary Meet & Greet (New Patients & Prenatal Visits)